Information Communications Technician

The Information Communications Technician Level 3 Apprenticeship is designed for people who deliver efficient operation and control of the IT and/or Telecommunications infrastructure.

This standard has 3 options:
Support Technician, Network Technician and Digital Communications Technician.

What does the Information Communications Technician EPA involve?

The end point assessment, or EPA, for the Information Communications Technician standard is made up of two elements.


Professional discussion underpinned by a portfolio

A structured, in-depth two-way conversation between the apprentice and independent assessor will take place to give the apprentice the opportunity to make detailed and proactive contributions to confirm their competency across the knowledge, skills and behaviours, as well as a supporting portfolio to physically evidence this.


Project Report with questioning

Apprentices will conduct a project and deliver the outcome in the form of an electronic based report. The work-based project should be designed to ensure that the apprentice’s work meets the needs of the business, is relevant to their role and allows the relevant KSBs to be demonstrated for the EPA. A 30 minute questioning will be carried out by an independent assessor to determine if the knowledge, skills and behaviours have been met.

Apprenticeship standard

An apprenticeship standard is a short document based on an occupation, outlining the knowledge, skills and behaviours (KSBs) needed for someone to be competent in the occupation’s duties.
View the Information Communications Technician Apprenticeship Standard on the Institute for Apprenticeships website

All apprenticeship standards have an accompanying assessment plan. This document details the independent assessment that apprentices will undertake at the end of the apprenticeship. This will include details on the assessment method(s) and processes that will be followed.
View the Information Communications Technician assessment plan

Register your interest today

Get in touch to find out more about our EPA services