Service Designer
Octopuses are highly intelligent, adaptable, and excellent at problem-solving, just like service designers who create user-friendly and effective service solutions.
Level
Level 6
Current versions
V1.0
Our Price
Only £1500
Assesment plan
Apprenticeship
The Service Designer Level 6 Apprenticeship
The Service Designer apprenticeship develops the knowledge, skills, and behaviours needed to plan and deliver service design projects across public, private, and charitable sector organisations. It is suited to individuals working within design teams, digital transformation programmes, or as part of wider product and service development functions.
What does Service Designer assessment involve?
The apprenticeship assessment for the Service Designer standard is made up of two components.
Project with presentation and questioning
After gateway, apprentices produce a 4,000-word work-based project report covering research outcomes, data analysis, project outcomes, and recommendations, submitted to progress minded within 12 weeks of the EPA start date. This is followed by a 25-minute presentation and 35 minutes of questioning delivered via Microsoft Teams, with a minimum of 6 questions.
Professional discussion underpinned by a portfolio of evidence
A structured 60-minute professional discussion delivered remotely via Microsoft Teams. The assessor uses planned and follow-up questions to explore how the apprentice applied service design skills and behaviours in practice, underpinned by a portfolio of real work from the apprenticeship. At progress minded, we guide all parties through the process clearly and calmly, so there are no surprises at the end.
Apprenticeship standard
Service Designer Apprenticeship Standard
The Service Designer standard covers the research, design, and development skills needed to create services that work for users and organisations alike. It is designed for individuals working in roles where understanding user needs and translating them into effective service solutions is central to their professional practice.
Service Designer assessment plan
All apprenticeship standards have an accompanying assessment plan. This document details the independent assessment that apprentices will undertake at the end of the apprenticeship. This will include details on the assessment methods and processes that will be followed.
Book a conversation
Ready to find out more about delivering the Service Designer standard with progress minded? We are happy to talk through timelines, requirements, and how we work alongside your delivery team.
Process
Our process - we make EPA easy
Download the brochure
Download our 2026 assessment offering brochure to find out more about how progress minded works, the standards we assess, and our approach to fair and supportive apprenticeship assessment.
We’re different
Fair, clear apprenticeship assessment designed around your apprentices and your delivery.
Key info
We make the Service Designer apprenticeship assessment straightforward for training providers, employers, and apprentices. From gateway through to results, our team is on hand to keep things moving.
