IT Solutions Technician
Bears are strong, dependable, and great problem-solvers, just like IT solutions technicians who build and maintain reliable IT systems.
Level
Level 3
Current versions
V1.1
Our Price
Only £1200
Assesment plan
Apprenticeship
The IT Solutions Technician Level 3 Apprenticeship
The IT Solutions Technician apprenticeship develops the knowledge, skills, and behaviours needed to design and implement technology solutions that address real business problems. It is suited to individuals working in IT support, development, or solutions roles across public, private, and charitable sector organisations.
What does the IT Solutions Technician assessment involve?
The apprenticeship assessment for the IT Solutions Technician standard is made up of two components.
Project report with presentation and questioning
After gateway, apprentices produce a 2,000-word project report based on one or two projects completed during their apprenticeship, submitted by week 4 of the EPA period. This is followed by a 20-minute presentation and 40 minutes of questioning delivered via Microsoft Teams, covering the plan, design, build, test, deploy, and maintain themes of their work.
Professional discussion underpinned by a portfolio of evidence
A structured 60-minute professional discussion delivered remotely via Microsoft Teams. The assessor uses planned and follow-up questions to explore how the apprentice applied IT solutions skills and behaviours in practice, underpinned by a portfolio of real work from the apprenticeship. At progress minded, we guide all parties through the process clearly and calmly, so there are no surprises at the end.
Apprenticeship standard
IT Solutions Technician Apprenticeship Standard
The IT Solutions Technician standard covers the technical skills needed to analyse business requirements, design appropriate solutions, and implement and test technology in a range of organisational environments. It is designed for individuals working in roles where developing and delivering IT solutions to meet user and business needs is central to their day-to-day responsibilities.
IT Solutions Technician assessment plan
All apprenticeship standards have an accompanying assessment plan. This document details the independent assessment that apprentices will undertake at the end of the apprenticeship. This will include details on the assessment methods and processes that will be followed.
Book a conversation
Ready to find out more about delivering the IT Solutions Technician standard with progress minded? We are happy to talk through timelines, requirements, and how we work alongside your delivery team.
Process
Our process - we make EPA easy
Step 1
We start with open conversations about your delivery, employers, and standards. This helps us understand your context, answer any questions, and see if we are a good fit.
Step 2
We help delivery teams interpret assessment plans and prepare their apprentices. Delivery toolkits and guides provide top tips, example questions, and practical readiness support.
Step 3
Apprentices schedule their assessment in our booking portal, showing live assessor availability. This reduces admin and email back and forth.
Step 4
Assessors take time to get to know the apprentice and their role. Questions are contextualised to their workplace and experience, with a calm, supportive, and friendly approach.
Step 5
Constructive feedback is provided in all cases, highlighting strengths and areas for development so apprentices know how to progress, whatever the outcome.
Download the brochure
Download our 2026 assessment offering brochure to find out more about how progress minded works, the standards we assess, and our approach to fair and supportive apprenticeship assessment.
We’re different
Fair, clear apprenticeship assessment designed around your apprentices and your delivery.
Key info
We make the IT Solutions Technician apprenticeship assessment straightforward for training providers, employers, and apprentices. From gateway through to results, our team is on hand to keep things moving.








