IT Solutions Technician

Bears are strong, dependable, and great problem-solvers, just like IT solutions technicians who build and maintain reliable IT systems.

Level

Level 3

Current versions

V1.1

Our Price

Only £1200

Assesment plan

Apprenticeship

The IT Solutions Technician Level 3 Apprenticeship

The IT Solutions Technician apprenticeship develops the knowledge, skills, and behaviours needed to design and implement technology solutions that address real business problems. It is suited to individuals working in IT support, development, or solutions roles across public, private, and charitable sector organisations.

What does the IT Solutions Technician assessment involve?

The apprenticeship assessment for the IT Solutions Technician standard is made up of two components.

Project report with presentation and questioning

After gateway, apprentices produce a 2,000-word project report based on one or two projects completed during their apprenticeship, submitted by week 4 of the EPA period. This is followed by a 20-minute presentation and 40 minutes of questioning delivered via Microsoft Teams, covering the plan, design, build, test, deploy, and maintain themes of their work.

Professional discussion underpinned by a portfolio of evidence

A structured 60-minute professional discussion delivered remotely via Microsoft Teams. The assessor uses planned and follow-up questions to explore how the apprentice applied IT solutions skills and behaviours in practice, underpinned by a portfolio of real work from the apprenticeship. At progress minded, we guide all parties through the process clearly and calmly, so there are no surprises at the end.

Apprenticeship standard

IT Solutions Technician Apprenticeship Standard

The IT Solutions Technician standard covers the technical skills needed to analyse business requirements, design appropriate solutions, and implement and test technology in a range of organisational environments. It is designed for individuals working in roles where developing and delivering IT solutions to meet user and business needs is central to their day-to-day responsibilities.

IT Solutions Technician assessment plan

All apprenticeship standards have an accompanying assessment plan. This document details the independent assessment that apprentices will undertake at the end of the apprenticeship. This will include details on the assessment methods and processes that will be followed.

Book a conversation

Ready to find out more about delivering the IT Solutions Technician standard with progress minded? We are happy to talk through timelines, requirements, and how we work alongside your delivery team.

Process

Our process - we make EPA easy

Download the brochure

Download our 2026 assessment offering brochure to find out more about how progress minded works, the standards we assess, and our approach to fair and supportive apprenticeship assessment.

Customer testimonials

Real feedback from apprentices, employers and training providers.

Liam (Apprentice)
Oct 2025
I would also like to pass on positive feedback for Michelle, Apprentice Assessor and IQA. I was apprehensive about the end-point assessment, although I was fully prepared. She was very approachable, helpful and supportive which made me feel at ease
Peter (LearnTech)
Dec 2025
Jessica sat her EPA this week and asked if there was any way she can leave feedback for her assessor: The feedback for Naseeba: "The assessor made me feel so calm and relaxed throughout the full exam and I'm super grateful for it!
Andrew (TMA)
Oct 2025
I just wanted to share how good Catherine in your EPA Admin team is. She's very responsive, always helpful and does exactly what she says she will do. As a customer its refreshing to know that you never have to chase, but more importantly makes you feel valued.
Kieran (IT v1.1 apprentice)
April 2026
The end point assessment process was clear and straightforward, and communication with the Progress Minded team was excellent. I felt well supported every step of the way.
Mark (Bolton College)
April 2026
We honestly cannot speak highly enough of Progress Minded and the support they provide throughout the entire apprenticeship Gateway and EPA process.
Amanda (CDP apprentice)
April 2026
Hello, Thankyou for confirming its made it's way safely to you! Could I just thank your team for your support and being so responsive to my endless emails over the last couple of weeks!
Mark (Bolton College)
June 2026
Once again as always thanks for all your support as I said this was a new one so a lot of help was provided to get us to where we need to go especially for the project. Big shout to Owen.

We've worked with great companies

We've worked with great companies

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